Dutch solutions to boost digital transformation and economy: EKN hosts stakeholders around digitalization to explore opportunities - Kenya
Dutch solutions to boost digital transformation and economy: EKN hosts stakeholders around digitalization to explore opportunities
The Netherlands is increasingly becoming an international frontrunner in digital technology and can capitalize on its strength in developing digital applications for the international market. The Netherlands has a strong ICT sector, and is – according to data from 2019 – the world’s tenth largest exporter of ICT products.
During the round-table, the Embassy highlighted its work in the digitalization space, where it has build up a track-record in supporting an enabling business climate through digital interventions. This work includes, for example, the digitization of processes of the Judiciary to improve effectiveness and efficiency in handling commercial disputes and the development of an Investment Single Window at KenInvest to facilitate investment in Kenya and increase Kenya’s ability to attract and monitor investments. The Judiciary and KenInvest explained the importance of this work, in terms of cost and time efficiency, as well as effectiveness of their work. It was equally highlighted that the Dutch private sector is playing an important role in supporting Kenya in its digital transformation process.
The Government of Kenya, represented by the Ministry of ICT,
shared its priorities as set out in the National Digital Masterplan,
focusing on better connectivity and infrastructure; digitization of
government records and automation of all Government systems to
maximize the benefits of interoperable government services, products
and data management; digital skills development; and digital
innovation, entrepreneurship and digital business. They mentioned that
this work is well on track at the front end of processes. However,
support is needed on the back-end of things, in terms of data
management, security and interoperability between various
systems.
Several challenges were mentioned by participants
hampering the digital transformation: connectivity remains unequal in
Kenya, skills are lacking and there are gaps in the legal and policy
framework. As the transformation process differs per sector,
participants mentioned a deep dive into digital opportunities in
specific sectors would be a useful follow up.